At the upcoming O’Reilly Velocity Confrence in June, one of the sessions will cover how Hotmail links its performance to business metrics:
The parameters modeled range from: (a) Server Side: application’s design, systems architecture, Server SKU’s, geohosting, CDN’s, to (b) Network-Related: bandwidths, connectivity, network latencies, last mile effect, to© Client-Side: OS and browser mix, system configs, to (d) Business-Related: current/projected revenues, market shares, user-minutes, competitive advantage, feature parity, discoverability and adoption, and trends, to (e) Performance-Related: where Hotmail is with respect to its regional/global competitors and previous milestones. The model is …